Enrolment / Sales Officer

Enrollment / Sales Officer

Part-Time: 20 hours per week
Location: Narellan NSW
Compensation: $45,000 – $65,000 Package

Role Mission:

The Enrolment Officer will bridge the gap between sales and customer service by
effectively guiding parents through the selection and enrollment process, ensuring high
satisfaction and optimal class placement for their children.

Role Outcomes:

● Engage with interested parents to understand their needs and recommend
suitable swim programs, leading to informed and satisfied enrolments.
● Achieve or exceed monthly enrollment targets through effective follow-up and
relationship management.
● Maintain precise and up-to-date customer interaction logs in our CRM system to
ensure continuity and quality of service.
● Strong interpersonal and communication skills, with the ability to persuade and
influence decision-making.
● Proficient in CRM systems and data-driven decision making.
● Ability to work independently, proactively, and under pressure.
● Balanced skill set in sales and customer service, with a focus on long-term
relationship building.


SwimAway offers a supportive workplace where contributions are deeply valued. Enjoy
flexible hours and the potential for full-time employment. As a key player in a rapidly
evolving company, you’ll directly contribute to our mission of saving lives through swim

How to Apply:

If you’re passionate about making a difference in families’ lives and want to be part of a
vibrant team, please submit your resume and a cover letter detailing your relevant
experience and your interest in this role.

The 3 Steps of Water Safety

1. Learn

We are passionate about helping children to gain water awareness and safety whilst learning how to swim in a fun and encouraging environment.

2. Achieve

Each stage of learning has specific development goals relating to the skill level of the swimmer. Our aim is to offer your child a happy and enjoyable experience while progressing them through our skill-based levels.

3. Survive

Child education program focusing on water safety, independence and confidence. We provide children with the skills they need to be safe in and around water.